PS5 Controller Not Working in Games, How to Fix PS5 Controller Not Working in Games?

PS5 controller not working in game

The problem of PS5 controller not working during games is a common problem encountered by users. There are several possible solutions to resolve this issue, including resetting the console and controller, ensuring the controller is paired and charged correctly, and updating the controller’s firmware. This issue can be frustrating and impact the gaming experience. There are several potential reasons why your PS5 controller may not function properly in games.

One possible cause is a firmware or software issue. It is important to ensure that both the PS5 console and controller are running the latest firmware or software updates. Updating your system can often resolve compatibility issues and improve controller functionality. Another factor to consider is the battery power of your controller. If the battery is low, the controller may not function properly or at all. Fully charging the controller or using a different controller with sufficient battery may resolve this issue.

Sometimes, the problem lies with the connection between the controller and console. Connect the controller via a USB cable or use the console’s Bluetooth settings to establish a wireless connection and make sure the controller is properly paired with the PS5. If the connection is unstable or intermittent, it may cause the controller to malfunction during gameplay.

Why is the PS5 controller not working in games?

One of the main reasons why PS5 controllers won’t work in games is because of outdated software versions. While this was not the case in my case, it is important to consider the possibility. If your controller is running an outdated software version, it may affect its performance and responsiveness during gaming. Another potential cause could be a hardware issue. Various components such as batteries, buttons, and even controller circuit boards can malfunction or become damaged. These hardware issues can severely impact the functionality of the controller and cause it to not work properly in games.

It is important to note that this issue can be caused by software and hardware issues. Therefore, it is crucial to check two areas when trying to troubleshoot PS5 controller issues. This way, you can ensure that any potential issues are adequately addressed.

In addition to outdated software and hardware issues, there are other possibilities that could prevent your PS5 controller from functioning in games. A low battery may cause the controller to lose power or operate intermittently, affecting its performance. Problems connecting the controller to the console, whether via a wired USB connection or wirelessly via Bluetooth, may also cause the controller to not function properly.

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How to fix PS5 controller not working in game?

Disable Bluetooth and connect using USB cable

This is one of the most effective ways to solve this problem. Simply turn off Bluetooth on the PS5 and connect the PS5 controller using a USB cable. Start the game, then disconnect and reconnect the USB cable, then press the PS button. This should allow your controller to work properly in the game as well.

To disable Bluetooth on your PS5, navigate to [Settings] > (Accessories) > (General) > (Turn off Bluetooth). Then connect the controller using the USB cable and select Continue.

Alternatively, you can refer to the video below for instructions on how to disable Bluetooth on PS5.

Reset controller

This is one of the easiest ways to fix the issue of PS5 controller (Dualsense) only working in the menu but not in the game.

To reset your PS5 controller, find a small hole on the back of the controller near the word “Sony.” Use a paper clip or SIM card tray ejection tool to press the button inside the hole. You should hear a click when pressed.

Press and hold the button for 5 seconds, then release. Now connect the controller to the console using a USB cable. Your PS5 controller has been successfully reset.

Avoid using a needle as it is too sharp and may damage the button after repeated resets. Make sure not to confuse the reset hole button with the microphone. Refer to the figure below to confirm the location of the reset hole button.

Resync PS5 Controller

This is also a feasible solution to the problem. By resyncing your PS5 controller, it may also start functioning properly in games. Resynchronizing a controller involves more than simply turning it off and on again.

To properly resync your controller, you’ll need to remove it from Bluetooth accessories in your PS5 settings and then connect it using a USB cable.

To forget your PS5 controller on your PS5, navigate to [Settings] > (Accessories) > (General) > (Bluetooth Accessories). Select the controller you want to forget and select the Forget option. This will desync your controller, preventing it from connecting to your PS5.

There are two ways to resync a PS5 controller. The first method is to connect it to the PS5 using a USB cable, which will automatically register the controller as a Bluetooth accessory.

The second method requires another controller to resync your PS5 controller. This method does not require a USB cable. Go to the Bluetooth accessory and put the PS5 controller into pairing mode by holding down the share button and the PS button at the same time until they start flashing.

At this point, your PS5 controller should appear in the Found Accessories list. Select it to sync with it.

After completing these steps, you can start the game and check if the controller is now working properly.

Update PS5 Controller

If the issue persists and the controller only works in the PS5 menu but not in games, consider updating your PS5 controller. Updating the controller will resolve most issues, such as non-functional issues in the game.

There are two ways to update your PS5 controller. You can use a PS5 console or a Windows 10 64-bit or Windows 11 PC.

Let’s first take a look at how to update the PS5 controller from PS5.

How to Update the PS5 Controller from PS5 To update the PS5 Controller from a PS5 console, make sure your console is up to date.then go [Settings] > (Accessories) > (Controllers) > (Wireless Controller Device Software). If an update is available, press X and connect the controller to the PS5 using a USB cable.

Select Update and the PS5 will display a progress bar for the controller update.

How to Update PS5 Controller from PC You can also update PS5 controller using PC. To do this, download and install the firmware update for the DualSense controller from this location.

After installation, open the updater and connect the DualSense controller using the USB cable. Follow the on-screen instructions to update your controller. Once the update is complete, you should see an “OK” message.

After updating the controller, connect it to the PS5 and check if it starts running in the game.

Rebuild database

If you’ve tried all of the steps above and the problem persists, the problem may lie with the PS5 console itself. To resolve this issue, the first step is to rebuild the database on PS5. This process will clear out any corrupt data and errors that may cause the controller to malfunction in-game.

To rebuild the database, follow these steps:

  1. Turn on the PS5 console in safe mode by holding down the power button until you hear the second beep.
  2. Connect the DualSense controller using the USB cable and press the PS button.
  3. Select option 5 [Clear Cache and Rebuild database].
  4. Choose Rebuild Database.

After this process, your PS5 will restart. Now, go to the game you want to play and the controller should work fine.

Update the Console If all the previously mentioned solutions fail, updating the console itself is a last resort. Updating the PS5 console will fix an issue where the controller only works in the menu but not in games.

To update your PS5 console, follow these steps:

  1. Download the latest system software from the PlayStation website.
  2. Format the USB storage device using the FAT32 file system.
  3. Create a folder named “PS5” in the root directory of the USB storage device. Within this folder, create another folder called “UPDATE”. The directory should be USB Storage:PS5UPDATE.
  4. Place the files downloaded in step 1 into the USB Storage > PS5 > UPDATE directory.
  5. Connect the USB storage to the PS5, then start the console in safe mode by holding down the power button until you hear a second beep (the PS5 should turn off).
  6. Select option 3 [Update System Software].
  7. choose [Update from USB Storage] and follow the on-screen instructions.

Can I use a PS5 controller with a gaming PC?

Yes, it is possible to use a PS5 controller with a gaming PC. There are several ways to connect your PS5 controller to your PC, including via a USB cable or Bluetooth connection. There are a few different methods that users can follow to connect the PS5 DualSense controller to their PC and play games with it. The easiest way to connect your PS5 controller to your PC is with a USB cable. Fortunately, Windows can automatically recognize the controller, eliminating the need to manually install the driver.

Make sure to buy a USB-C cable as the PS5 controller has a USB-C port. The type of port on the other end (USB-A or USB-C) depends on your computer’s specifications.

  • Connect the USB-C end of the cable to the PS5 controller.
  • Plug the USB-A end of the cable into your computer.
  • Windows will immediately notify you about the detection of the controller, and the controller itself will light up.
  • That’s all it takes! Your controller is now ready for you to play. The PS5 controller’s touchpad will glow white when you launch a video game that supports the controller.

While you can currently use your PS5 controller as-is, it’s recommended that you update its firmware via your PC since you’ve already established a connection. Updating the firmware ensures optimal functionality and keeps all features up to date.

PlayStation 5 (PS5)

PlayStation 5 (PS5) is a home interactive entertainment device crafted by the talented minds at Sony Interactive Entertainment. Its arrival was officially revealed in April 2019 and is designed to replace its predecessor, the PlayStation 4.

The console went on sale on November 12, 2020, in Australia, Japan, New Zealand, North America, and South Korea, and was released globally just 7 days later. It inherits the mantle of the ninth generation of video game consoles, embarking on this journey alongside Microsoft’s Xbox Series X/S consoles, which also debuted in the same eventful month.

The base model includes an optical drive that perfectly accommodates Ultra HD Blu-ray discs. In contrast, the Digital Edition eschews this add-on, presenting itself as a more economical alternative that caters specifically to purchasing the game via digital download.

Both iterations hit the gaming scene in perfect sync. The PS5 boasts a number of great hardware attributes. Custom SSDs are carefully tailored to accommodate the rapid flow of data, significantly enhancing storage performance.

Disclaimer: The above information is for general information purposes only. All information on this website is provided in good faith, but we make no representations or warranties, express or implied, as to the accuracy, adequacy, validity, reliability, availability or completeness of any information on this website.